Frequently Asked Questions

Administrivia

What's the difference between "Sign Up," "Activation" and "Registration"?

My signup activation/password reset/email address change email is taking a while to arrive. What's happening?

The most common cause is over-zealous settings on your email host's mail server/s. To speed up delivery, you may wish to add "swan.autons.net" to your mail server's white-list.

The email may also have been filtered to another folder, such as Junk Mail.

I get the error message: "Too many failed login attempts. Try again in a few hours." What can I do?

This is a security feature to stop bots gaining access by brute-force password guessing.

A human can try again earlier than that by using a different web browser. It might be wise to use the Password Reset feature first though.

What data/information is kept or stored by this site?

For information, please see the Privacy Policy.

How do I unsubscribe from info emails?

There are two ways:

  1. Login to your account. Set "Info emails" to No in your Profile. Or:
  2. Unsubscribe without logging in, using your email address.

Both essentially do the same thing behind the scenes.

Accounts are always created with "Info emails" set to No by default. If you've received an email from this site, it's because you chose to allow that at some point.

How do I delete my account?

  1. Login to your account.
  2. Use the Contact form to request your account deletion.

We may contact you before actioning the request if, on checking our server logs, it looks like may be having problems that can be readily solved with technical support.

Where is this website developed?

Perth, Western Australia. Products and services may contain traces of Dropbear.

I'm an Australian business. What is your ABN so I can claim this quiz on my BAS?

The developer's income as a sole trader is under the threshold required to register for GST.

How do I report a bug?

Report them here.